IBM Tivoli Monitoring > Version 6.3 Fix Pack 2 > Installation Guides > Installation Guide > Deploy monitoring agents across your environment > Self-describing agent installation > Terminal self-describing agent installation errors
IBM Tivoli Monitoring, Version 6.3 Fix Pack 2
Retrying the self-describing agent installation
Complete the steps in this section to retry the self-describing agent installation.
- To avoid the same failure occurring again, first correct the condition that caused the installation to fail. The failure code is reported in the STATUS column of the listappinstallrecs output. In addition, the Tivoli Enterprise Monitoring Server message facilities (Audit, MSG2, and RAS1 messages) provide more information about the cause of the failure. Take corrective action to fix the condition or contact IBM Software support for assistance.
- For each monitoring server, delete the failed installation records in the application properties table by running the tacmd deleteappinstallrecs command. Use this command to remove the blocking self-describing agent product installation record. See the Command Reference for more information about using the tacmd deleteappinstallrecs command.
- When each Tivoli Enterprise Monitoring Server failed product install record has been cleared, the monitoring server self-describing agent facility immediately notifies any running self-describing agent that can provide this level of product support, to retry the product installation. For example, if the previous install attempt for product pc and version 06230000 failed with a STATE of ME, and you run the deleteappinstallrecs command, any running pc agent for version 06230000 immediately retries the installation.
- Run the tacmd listappinstallrecs -t <pc> again for product pc to determine the current installation state.
Parent topic:
Terminal self-describing agent installation errors