IBM Tivoli Monitoring > Version 6.3 Fix Pack 2 > Installation Guides > Installation Guide > Install IBM Tivoli Monitoring > Install the Tivoli Enterprise Portal desktop client

IBM Tivoli Monitoring, Version 6.3 Fix Pack 2

Linux: Installing the desktop client

Use the following steps to install the Tivoli Enterprise Portal desktop client.

  1. In the directory where you extracted the installation files, run:

      ./install.sh

  2. When prompted for the IBM Tivoli Monitoring home directory, press Enter to accept the default directory (/opt/IBM/ITM) or type the full path to a different directory.

    Do not specify the path of the directory containing ./install.sh as the IBM Tivoli Monitoring home directory. On certain platforms, this can cause the plug-in JAR files to overwrite themselves and become zero length files. The installation will fail as a result.

    In addition, do not use the number sign (#) or exclamation mark (!) characters anywhere in your installation directory path.

  3. If the installation directory does not already exist, you are asked if you want to create it. Type 1 to create this directory and press Enter.

    The following prompt is displayed: 

      Select one of the following:
1) Install products to the local host.
2) Install products to depot for remote deployment (requires TEMS).
3) Install TEMS support for remote seeding
4) Exit install.

Please enter a valid number:

    Type 1 to start the installation and display the software license agreement.

  4. Press Enter to read through the agreement.

  5. Type 1 to accept the agreement and press Enter.

  6. Type an 32-character encryption key to use and press Enter. This key should be the same key as that used during the installation of the portal server to which the client will connect.

    A numbered list of available operating systems is displayed.

  7. Type 3 to install the desktop client support for your current operating system. Press Enter.

    A message is displayed indicating that the Tivoli Enterprise Portal Desktop Client is about to be installed.

  8. Type 1 to confirm the installation.

    The installation begins.

  9. After the portal desktop client is installed, you are asked whether you want to install additional products or product support packages. Type 1 and press Enter.

    A numbered list is displayed, including the following application support package: 

      Tivoli Enterprise Portal Desktop Client support

  10. Install the application support package for the portal desktop client.

    All monitoring agents require that application support files be installed on the monitoring servers (hub and remote), portal server, and portal desktop clients in your environment. Application support files contain the information required for agent-specific workspaces, helps, predefined situations, and other data.

    This step installs the application support files for base monitoring agents. The base monitoring agents are included with the base IBM Tivoli Monitoring installation package. For detailed information about application support, see Install and enable application support.

    1. Type the number that corresponds to Tivoli Enterprise Portal Desktop Client support and press Enter.

      A numbered list of base monitoring agents is displayed.

    2. Type the numbers of the base monitoring agents to install application support, or type the number that corresponds to All of the above. Type the numbers on the same line separated by spaces or commas. Press Enter.

      It is best to select all of the base monitoring agents (All of the above) so you do not need to reconfigure application support as new agent types are added to your environment.

    3. Type 1 to confirm the installation and press Enter.

      The installation begins.

      This step installs the application support files. However, you must enable the application support by configuring the portal desktop client. The next sections shows you how to configure the portal desktop client.

  11. After application support for the monitoring agents is installed, you are asked whether you want to install additional products or product support packages. Type 2 and press Enter.


What to do next

The next step is to configure the desktop client. Use the instructions in Linux: Configuring the desktop client.


Parent topic:

Install the Tivoli Enterprise Portal desktop client

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