IBM Tivoli Monitoring > Version 6.3 Fix Pack 2 > Installation Guides > Installation Guide > Set up event forwarding to Netcool/OMNIbus > Customize Event Integration
IBM Tivoli Monitoring, Version 6.3 Fix Pack 2
Change the default acknowledgment timeout used when sampled events are deleted or cleared in Netcool/OMNIbus
When a situation event from a sampled situation is forwarded to the Tivoli Netcool/OMNIbus ObjectServer and that event is later deleted or cleared in the ObjectServer, the behavior of the bidirectional event synchronization architecture is to send a request to the hub Tivoli Enterprise Monitoring Server to acknowledge the situation with a specified timeout.
The reason for this behavior is that you cannot close sampled situation events unless the monitoring agent determines the situation condition is no longer true.
If the acknowledgment timeout of the situation expires and the situation is still true, IBM Tivoli Monitoring sends an acknowledgement expiration status update event to Netcool/OMNIbus. The status update event causes a new event to be opened in the Netcool/OMNIbus ObjectServer and the Netcool/OMNIbus operator is notified that the event condition has not been resolved. If the situation condition becomes false, then the event is closed in IBM Tivoli Monitoring, and the event remains cleared in the Netcool/OMNIbus ObjectServer.
The default acknowledgment expire time for sampled situations is 59 minutes. This default time can be changed in the situation timeouts configuration file on the ObjectServer (sit_timeouts.conf). Also, expiration times for individual situations can be configured in this file. After editing this file, you can have the expire times dynamically loaded into the ObjectServer using the sitconf.sh refresh (UNIX) or sitconf.cmd refresh (Windows) command in <event_sync_installdir>/bin.
You must perform the task in the section Configure IBM Tivoli Monitoring Situation Update Forwarder event flow to OMNIbus before running the sitconfcommand.
Parent topic:
Customize Event Integration