IBM Tivoli Monitoring > Version 6.3 Fix Pack 2 > Installation Guides > Installation Guide > Install IBM Tivoli Monitoring > Install and enable application support > Configure application support for nonbase monitoring agents > Install application support on the Tivoli Enterprise Portal Server

IBM Tivoli Monitoring, Version 6.3 Fix Pack 2

Windows: Installing application support on a portal server

To install application support for monitoring agents on a Windows portal server.

  1. Stop the portal server:

    1. Open Manage Tivoli Enterprise Monitoring Services.

    2. Right-click Tivoli Enterprise Portal Server and click Stop.

  2. In the /WINDOWS subdirectory on the agent product CD (for distributed products) or data files CD (for z/OS products), double-click the setup.exe file to launch the installation.

  3. Click Next on the Welcome window.

    If a monitoring agent is already installed on this computer, select Modify on the Welcome window to indicate that you are updating an existing installation. Click OK on the message telling you about preselected items. Then skip to Step 7.

  4. On the Install Prerequisites window, read the information about the required levels of IBM Global Security Toolkit (GSKit), and IBM Java.

    The check box for each prerequisite is cleared if the correct level of the software is already installed. Otherwise, the check box is selected to indicated that the software is to be installed. If you are installing support from the data files CD for z/OS agent products, you might be prompted to install Oracle Java Runtime Environment (JRE) 1.4.2, even if you have already installed IBM JRE 1.5 with the distributed components of Tivoli Management Services. The two versions can coexist, and installation of application support for some monitoring agents requires Oracle Java 1.4.2. You might also see a message indicating that you can decline the installation of JRE 1.4.2 and that accepting installation of JRE 1.4.2 results in uninstallation of other Java versions. Ignore this message, because you cannot proceed without accepting the installation of Oracle Java 1.4.2, and accepting the installation does not uninstall IBM Java 1.5.

  5. Click Next. The prerequisite software is installed if necessary.

    If the installation program installs IBM GSKit or IBM JRE, you might be prompted to restart the computer when the installation is complete. If so, you receive an abort message with a Severe error heading. This is normal and does not indicate a problem.

    If you are prompted to reboot, do the following:

    1. Click OK on the window prompting you to reboot.

    2. Click No on the window asking whether you want to view the abort log.

    3. Restart the computer.

    4. Restart the installation program.

  6. Click Accept to accept the license agreement.

  7. If you see a message regarding installed versions being newer than the agent installation, click OK to ignore this message.

  8. Select the application support packages that you want to install:

    1. On the Select Features window, select Tivoli Enterprise Portal Server.

    2. Expand the Tivoli Enterprise Portal Server node to display a list of application support packages that you can install on the portal server.

      Initially, all application support packages are selected.

    3. Clear the check boxes for application support packages that you do not want to install.

      If you are updating an existing installation (you selected Modify on the Welcome window), all check boxes on the Select Features window reflect your choices during the initial installation. Clear a check box has the effect of uninstalling the component (for example, the Tivoli Enterprise Portal Server) or product package. Clear a check box for an application support package only if you want to remove the application support.

    4. If you have other components installed on the same computer, such as the desktop client, also select those components to install the component-specific application support.

    5. Click Next.

  9. On the Start Copying Files window, read the list of actions to be performed and click Next to start the installation.

    The application support packages that you selected are installed.

  10. On the Setup Type window, clear any components that you have already installed and configured on this computer. Click Next.

  11. Type the host name for the portal server and click Next.

  12. Click Finish to complete the installation wizard.

  13. Restart the portal server.


Parent topic:

Install application support on the Tivoli Enterprise Portal Server

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