IBM Tivoli Monitoring > Version 6.3 Fix Pack 2 > Installation Guides > Installation Guide > Install IBM Tivoli Monitoring > Install and enable application support > Configure application support for nonbase monitoring agents > Install application support on the Tivoli Enterprise Portal desktop client
IBM Tivoli Monitoring, Version 6.3 Fix Pack 2
Windows: Installing application support on a desktop client
To install application support for monitoring agents on a Windows desktop client.
- Stop the portal desktop client:
- Open Manage Tivoli Enterprise Monitoring Services.
- Right-click Tivoli Enterprise Portal Desktop Client and click Stop.
- In the /WINDOWS subdirectory on the agent product CD (for distributed products) or data files CD (for z/OS products), double-click the setup.exe file to launch the installation.
- Click Next on the Welcome window.
If a monitoring agent is already installed on this computer, select Modify on the Welcome window to indicate that you are updating an existing installation. Click OK on the message telling you about preselected items. Then skip to Step 6.
- Click Next to continue. The prerequisite software is installed if necessary.
If the installation program installs IBM GSKit or IBM JRE, you might be prompted to restart the computer when the installation is complete. If so, you receive an abort message with a Severe error heading. This is normal and does not indicate a problem.
If you are prompted to reboot, do the following:
- Click OK on the window prompting you to reboot.
- Click No on the window asking whether you want to view the abort log.
- Restart the computer.
- Restart the installation program.
- Read the software license agreement and click Accept.
- If you see a message regarding installed versions being newer than the agent installation, click OK to ignore this message.
- Select the application support packages that you want to install:
- On the Select Features window, select Tivoli Enterprise Portal Desktop Client.
- Expand the Tivoli Enterprise Portal Desktop Client node to display a list of application support packages that you can install on the portal server.
Initially, all application support packages are selected.
- Clear the check boxes for application support packages that you do not want to install.
If you are updating an existing installation (you selected Modify on the Welcome window), all check boxes on the Select Features window reflect your choices during the initial installation. Clear a check box has the effect of uninstalling the component or product package. Clear a check box for an application support package only if you want to remove the application support.
- Click Next.
- On the Start Copying Files window, read the list of actions to be performed and click Next to start the installation.
The application support packages that you selected are installed.
- On the Setup Type window, clear any components that you have already installed and configured on this computer. Click Next.
- Type the host name for the portal server and click Next.
- Click Finish to complete the installation wizard.
Parent topic:
Install application support on the Tivoli Enterprise Portal desktop client