IBM Tivoli Monitoring > Version 6.3 Fix Pack 2 > Administrator's Guide > Enable user authentication > LDAP user authentication through the portal server
IBM Tivoli Monitoring, Version 6.3 Fix Pack 2
Disable LDAP authentication on the portal server
You might need to disable LDAP authentication to the portal server if errors occur.
About this task
If the LDAP connection is broken and the normal procedure to switch off LDAP-based authentication does not work, use the following procedure.
Procedure
- Stop the portal server service using the Manage Tivoli Enterprise Monitoring Services application.
- Run the disableLDAPRepository.bat script from candle_home\CNPSJ\ scripts.
- Reconfigure the portal server using the Manage Tivoli Enterprise Monitoring Services application and disable the "Validate User with LDAP" option.
- Start the portal server service using the Manage Tivoli Enterprise Monitoring Services application. The portal server authentication through the monitoring server is now enabled.
- If the monitoring server was also configured to use LDAP, and you are using this procedure because the LDAP is out of service, you must also change the monitoring server configuration to not use LDAP to authenticate. Complete these configuration changes using the monitoring server configuration help.
- Stop the portal server by issuing the ./itmcmd agent stop cq command at a command prompt from the installation directory.
- Run the ./disableLDAPRepository.sh script from candle_home/arch/iw/ scripts, where arch is the machine architecture, for example li6263 or aix533.
- Reconfigure the portal server and disable LDAP authentication by issuing the ./itmcmd config -A cq command at a command prompt from the installation directory.
- Start the portal server by issuing the ./itmcmd agent start cq command at a command prompt from the installation directory. The portal server authentication through the monitoring server is now enabled.
- If the monitoring server was also configured to use LDAP, and you are using this procedure because the LDAP is out of service, you must also change the monitoring server configuration to not use LDAP to authenticate. Complete these configuration changes using the monitoring server configuration help.
Parent topic:
LDAP user authentication through the portal server