IBM Tivoli Monitoring > Version 6.3 Fix Pack 2 > Administrator's Guide > Configure connectors for the common event console
IBM Tivoli Monitoring, Version 6.3 Fix Pack 2
Troubleshooting problems with connection to Tivoli Enterprise Console server on Linux systems
The following information can be used to troubleshoot problems with connection to Tivoli Enterprise Console server on a Linux system.
- Problem
- The Tivoli Enterprise Console connector cannot connect to the Tivoli Enterprise Console server. Therefore, Tivoli Enterprise Console events are not available in the common event console.
- Explanation
- The /etc/hosts file on the computer where the Tivoli Enterprise Portal server is installed must include the local host with the correct IP address. The following line shows approximately what the default Linux configuration is:
127.0.0.1 my_hostname localhostThe default Linux configuration causes the connection request to be sent to the Tivoli Enterprise Console server with the 127.0.0.1 address, which is not the correct IP address of the computer where the Tivoli Enterprise Portal server is installed. For the Tivoli Enterprise Portal server to connect, it must be able to do a reverse lookup.
- Solution
- Ensure that the /etc/hosts file includes the local host with the correct IP address. The following two lines show approximately what the correct Linux configuration is, where xxx.xxx.xxx.xxx is the IP address of the computer where the Tivoli Enterprise Portal server is installed:
127.0.0.1 localhost xxx.xxx.xxx.xxx my_hostname
Parent topic:
Configure connectors for the common event console