IBM Tivoli Monitoring > Version 6.3 Fix Pack 2 > Administrator's Guide > Agent Management Services
IBM Tivoli Monitoring, Version 6.3 Fix Pack 2
Monitor the availability of agents
Agent Management Services responds to a stopped or reconfigured agent by restarting it. The Agent Management Services determines that the agent is stopped based on its type, the command specified in the <availabilityStatusScript> element of the CAP file, or both.
For agents of type Console, the Agent Management Services determines if the agent is stopped by querying the operating system for the running application using the value from the <agentPath> element of the CAP file.
For agents of type WinService, the determination is done by querying the Windows service control manager for the status of the service defined in the <serviceName> element of the CAP file.
For agents and instances of type ITM_Windows and ITM_UNIX, the Agent Management Services determines if the agent is stopped using the command specified in the <availabilityStatusScript> element of the CAP file, which is either kinconfg, or a script that calls cinfo.
If the operating system does not show the process in its list of running processes, Agent Management Services knows the process is down and will attempt to restart it using the command or script defined in the <startScript> element of the common agent package file. If there is no CAP file, the operating system is checked.
Managed agents that are configured but not started will be automatically started by the watchdog within 30 minutes of being configured. Managed agents whose configured instances are started by the user will be discovered immediately and appear in the Agents' Availability Status view.
If the number of connection attempts to the monitoring server exceeds CTIRA_MAX_RECONNECT_TRIES (default setting is 0), the agent attempts to shut down. If the Agent Management Services Watchdog is running, it immediately restarts the agent. If you want the agent to shut down when CTIRA_MAX_RECONNECT_TRIES is exceeded, this Watchdog process must be disabled. Use the AMS Stop Management action to disable this watchdog process.
Parent topic:
Agent Management ServicesRelated tasks:
Configure Agent Management Services on Tivoli System Monitor Agent