Web-based help content
Your help system is configured to use remote help so that you can pull in content from the Web dynamically. With remote help, you always have the latest content available from within your product. Some help systems are not configured to access help content on the Web; in such cases, help content is included with the installation.
If your product is configured to use remote help, you can obtain help three ways. One of these options will be best for you, depending on your needs and situation:
- The help content can be accessed on the Web so that you can have the smallest installation footprint and the most up-to-date information.
- The help content can be downloaded and accessed on your computer so that you can work disconnected from the Internet with periodic updates. The time required to download the help content varies depending on your Internet connection speed.
- The help content can be deployed as a WAR file on an intranet server so that you can work behind a firewall with administrative updates. An administrator will provide you information about connecting to the intranet server.
You can change your access decision any time. If an internet connection is an issue, a one-time download and local access might be preferable. Later help updates include only differences.
If you are an administrator and you want users to access help content from an intranet server, see the Installation information center for instructions on installing a WAR file on your intranet server.