Increase time-outs

Increase time-outs

Overview

If you experience timeout errors when saving items, increase the total transaction lifetime timeout setting.
The total transaction lifetime timeout setting is changed using the WAS administration console.
Go to:

WAS 6.1: Servers > Application Servers > portal_server> Container Services > Transaction Service.
WAS 7.0: Servers > Server Types > WebSphere appservers > portal_server> Container Services > Transaction Service.

Set total transaction lifetime timeout to the same amount on all the servers in your Web content system.

Alternatives to increasing server time-outs
Increasing total transaction lifetime timeout may cause a drop in performance. For items that contain large amounts of data, it may be better to redesign the item rather than change the total transaction lifetime timeout setting:

Option Details
Authoring Templates If a large number of elements have been added to an authoring template, you may experience a timeout error when saving. Instead of using a single authoring template, create multiple authoring templates that contain only those elements required for a specific task.
Presentation templates and components You may receive timeout errors when saving presentation templates or components that contain large amounts of HTML or rich text in their designs. You should instead create multiple HTML or rich text components and then reference these in the presentation templates or component designs.
Sites, site areas and content items
You may receive timeout errors when saving sites, site areas and content items that contain elements that use large amounts of HTML. You should instead create multiple HTML or rich text components and then reference these in element designs.
If a large number of elements have been added to a site, site area or content item, you may also experience a timeout error when saving. In this case, you should reduce the number of elements stored in the site, site area or content item.
Downloadable files Another alternative to creating Web content containing large amounts of HTML or rich text is to provide information on your Web site in the form of downloadable files. These can be stored as file resource elements.

Parent topic:
Configure a Web content authoring environment

Option	Details
Authoring Templates	If a large number of elements have been added to an authoring template, you may experience a timeout error when saving. Instead of using a single authoring template, create multiple authoring templates that contain only those elements required for a specific task.
Presentation templates and components	You may receive timeout errors when saving presentation templates or components that contain large amounts of HTML or rich text in their designs. You should instead create multiple HTML or rich text components and then reference these in the presentation templates or component designs.
Sites, site areas and content items	You may receive timeout errors when saving sites, site areas and content items that contain elements that use large amounts of HTML. You should instead create multiple HTML or rich text components and then reference these in element designs. If a large number of elements have been added to a site, site area or content item, you may also experience a timeout error when saving. In this case, you should reduce the number of elements stored in the site, site area or content item.
Downloadable files	Another alternative to creating Web content containing large amounts of HTML or rich text is to provide information on your Web site in the form of downloadable files. These can be stored as file resource elements.