Running self-diagnostic tests (hardware appliance only)

The hardware appliance provides a self-diagnostic program to assist with troubleshooting. This feature is not available with the virtual appliance.

Steps

  1. Reboot the appliance.

  2. From the console, select the Hardware Diagnostics option from the GNU GRUB menu. The diagnostics program starts running after this option is selected. After the appliance finishes booting, the diagnostics program is accessible from the console.

  3. To run a diagnostic test, enter phdiag <test_name>, where <test_name> is one of the following values in bold:

      all
      Run all standard tests (No storage bad blocks test, default)

      lcd
      Run LCD tests

      system
      Run standard system tests (MTM-Serial, Inventory, PSU, FAN, SEL)

      network
      Run network port tests (Selftest, Traffic)

      storage
      Run storage tests (SMART, FSCK)

      badblocks
      Run storage bad blocks test

Parent topic: Troubleshoot on the appliance