Unable to create new user

One of the most common error messages that we might see when we create a user is as follows:

Could not perform the administration request.
Error: Password rejected due to the Minimum Non-Alphabetic Characters policy
(status 0x13212131)

This error indicates, for example, the password "abc" specified when you attempt to create the user does not comply with one of the user password policies that is defined. To view the help text for the ISAM policy commands:

pdadmin> help policy 

The previous password policy error can be solved by using one of the following solutions:

• Determine the minimum non-alphabetic character policy with the following command:

  pdadmin> policy get min-password-non-alphas

  Use this value, create the user with a password containing the required minimum number of non-alphabetic characters.

• Modify the ISAM non-alphabetic character policy before creating the user with the following command:

  pdadmin> policy set min-password-non-alphas number

Parent topic: Common Security Verify Access problems