Ticket not yet valid

A user attempts to access WebSEAL and receives an HTML page with the following error:

HPDIA0100E An internal error has occurred.

The trace log file contains the following one of the following messages:

• HPDST0130E The security service function gss_accept_sec_context returned the error 'Ticket not yet valid' (code 0x96c73a21/-1765328351).
• HPDST0130E The security service function gss_accept_sec_context returned the error 'Clock skew too great' (code 0x96c73a25/-1765328347).

The system clock on the client system is not synchronized with the system clock on the Active Directory server. When We use Kerberos, these clocks must be synchronized. For a permanent solution, deploy a time synchronization service on the system. For a temporary solution, adjust the clocks on the system so they are within one minute of each other.

Parent topic: Unable to authenticate