Diagnostic events

For collecting diagnostic information, define which message events and which trace events to capture. These events can help us troubleshoot problems.

A message event is a record of a noteworthy event that occurred, such as a failure to connect error message.

A trace event is a capture of information about the current operating environment at the time that a component or application failed to operate as intended.

Trace event logs provide IBM Support with information that relates to the condition of the system at the time a problem occurred. Trace logging enablement can cause large amounts of data to collect in a short amount of time. Therefore, enable trace events only at the direction of IBM Support. To configure message or trace events, define statements in the routing file or Java™ properties file for the server:

• For message events, define the statements by severity level.
• For trace events, define the statements by trace level and, optionally, by component.

Parent topic: Collect events to diagnose or audit server operations