Manage the trace files for a component

To manage the trace files and rollover files for a component, use the Reverse Proxy management page or the Authorization Server management page.

Steps

  1. Select Web > Manage > Reverse Proxy if we want to manage tracing for a reverse proxy instance. Or select Web > Manage > Authorization Server if we want to manage tracing for an authorization server instance.

  2. Select the instance of interest.
  3. For reverse proxy, select Troubleshooting > Tracing. For authorization, select Manage > Tracing.

  4. Select a component and then click Files to view a list of all its trace and rollover files. The file name, file size, and last modified time of each file is displayed.

      View or export a trace file or rollover file

      1. Select the file of interest.

      2. Click View.

        By default, the last 100 lines of a log file are displayed if the file is longer than 100 lines. Enter the number of lines to display click Reload. Alternatively, provide values in the "Starting from line" and the "Number of lines to view" fields If the "Starting from line" field is not set, then the "Number of lines to view" field determines how many lines to view from the end of the log file. The maximum size that can be returned is 214800000 lines. If a size greater than specified, then the maximum (214800000 lines) is returned.

      3. Click Export to export the file. We must configure the software that blocks pop-up windows in the browser to allow pop-up windows for the appliance before files can be exported.

      4. Confirm the save operation when the browser prompts us to save the file.

      Delete a trace file or rollover file

      1. Select the file or files of interest. Only a file that is not in use can be deleted.

      2. Click Delete.

      3. Click Yes to confirm the operation.

      Export a trace file or rollover file

      1. Select the file of interest.

      2. Click Manage > Export. You must configure the software that blocks pop-up windows in the browser to allow pop-up windows for the appliance before files can be exported.

      3. Confirm the save operation when the browser prompts us to save the file.

      Delete all trace files and rollover files that are not in use

      1. Click Manage > Delete All.

      2. Click Yes to confirm the operation.

Parent topic: Trace data