Configure knowledge questions

Use the Knowledge Questions management page to manage the knowledge questions the Knowledge Questions authentication mechanism will present as a step-up authentication measure.

The user can complete the following self-care management operations that are related to their knowledge questions:

Steps

  1. Specify and log in to the following URL: https://<WebSEAL host>:<port>/<junction name>/sps/mga/user/mgmt/html/questions/user_questions.html
  2. Perform one of the following tasks:

    • Create knowledge questions

      1. Select a pre-configured knowledge question, or write our own question.

      2. Answer to each question.

      3. Click Set User Questions.

    • Update knowledge questions

      1. Choose the necessary questions to update and specify the answers to the updated questions.

      2. Click Set User Questions.

    • Delete knowledge questions

      1. Click Remove All Questions to delete you current knowledge questions.

Parent topic: User self-administration tasks