Managing users and groups

You can manage administrative users and groups, change user passwords, and configure group membership with Account Management so that we can control their access.

With Account Management, we can perform the following tasks:

• Add or delete a user.
  • All current users are in the Users table.
  • You cannot change information about admin, the statically configured user.
• Change a user password.
  • The first and last character of the password cannot be a space character. Any leading or trailing spaces in the password are removed.
  • If the user is logged in, you
    • Can also click Set Password in the top banner.
    • Must enter the existing password before we can change it.
  • If you change the password while logged in as the admin user, the password update is automatically deployed without the need for a manual deployment step.
• Create or delete a group.
• Add a user to or remove a user from a group.
  • You can do this step either from the Users or Groups page.
  • The links in the title bars switch between Users and Groups.
• Add or change role membership.

The authentication cache that stores the credentials for configured users refreshes every 10 minutes by default. If you just changed a user password or deleted a user, the change might not be effective immediately. It is possible for the user to continue performing web service calls with their original credentials until the authentication cache is refreshed.

1. From the top menu, select System > System Settings > Account Management.
2. Select the User or Group link.
3. Follow the prompts to complete the action you want to take.

Parent topic: System settings