Handling local management interface restart issues

Sometimes the Appliance Dashboard widgets on the IBM Security Identity Manager virtual appliance continue to show progress endlessly.

To overcome such situations, run the lmi restart CLI command.

1. Access the command-line interface (CLI) of the virtual appliance by using either an ssh session or the console.

2. From the command-line interface, log on to the IBM Security Identity Manager virtual appliance. The following message is displayed:

   Welcome to ISIM appliance
   Enter "help" for a list of available commands
   

3. Enter the help command at the isimvasrv prompt for a list of available commands. The following result is displayed.

   Current mode commands:
   firmware         Work with firmware images.
   fixpacks         Work with fix packs.
   isim             Work with ISIM settings.
   license          Work with licenses.
   lmi              Work with the local management interface.
   management       Work with management settings.
   snapshots        Work with policy snapshot files.
   support          Work with support information files.
   tools            Work with network diagnostic tools.
   updates          Work with firmware and security updates.
   Global commands:
   back             Return to the previous command mode.
   exit             Log off from the appliance.
   help             Display information for using the specified command.
   reboot           Reboot the appliance.
   shutdown         End system operation and turn off the power.
   top              Return to the top level.

4. Enter the lmi command at the isimvasrv prompt.

5. Enter the help command at the isimvasrv:lmi prompt for a list of available commands. The following result is displayed:

   Current mode commands:
   reset_lmi_cert   Reset the server certificate for the local management interface to a self-signed certificate.
   restart          Restart the local management interface.
   Global commands:
   back             Return to the previous command mode.
   exit             Log off from the appliance.
   help             Display information for using the specified command.
   reboot           Reboot the appliance.
   shutdown         End system operation and turn off the power.
   top              Return to the top level.

6. Enter the restart command at the isimvasrv:lmi prompt. This action restarts the local management interface.

7. Log on to the IBM Security Identity Manager virtual appliance to view the Appliance Dashboard.

All the widgets on Appliance Dashboard are updated.

Parent topic: Troubleshooting virtual appliance problems