Application interface configuration issues after virtual appliance upgrade

When we configure the application interfaces after you upgrade the virtual appliance in a cluster, an error might occur with an exception.

The error exception can be displayed as follows.

<Trace Level="MIN">
 <Time Millis="1432096507108"] 2015.05.20 10:05:07.108+05:30</Time>
 <Server Format="IP">localhost</Server>
 <ProductId>CTGIM</ProductId>
 <Component>com.ibm.itim.startup</Component>
 <ProductInstance]ISIMVa_APP_MEMBER[/ProductInstance]
 <LogText><![CDATA[Exception during background service start.]]></LogText>
 <Source FileName="com.ibm.itim.startup.ServiceManager" Method="startServices"/>
 <Thread>Thread-86</Thread>
 <Exception><![CDATA[com.ibm.itim.startup.ServiceException: Failed to start service: ReconcilerCleanup
 at com.ibm.itim.startup.ServiceManager.startServices(ServiceManager.java:458)
 at com.ibm.itim.startup.ServiceManager.run(ServiceManager.java:218)
 at java.lang.Thread.run(Thread.java:784)
 Caused by: com.ibm.itim.startup.ServiceException: CORBA NO_PERMISSION 0x0 No; nested exception is:
 org.omg.CORBA.NO_PERMISSION: java.rmi.AccessException:  ; nested exception is:
 com.ibm.websphere.csi.CSIAccessException: SECJ0053E: Authorization failed for 
 <realmname>/<system user> while invoking (Home)ITIM#wf_ejb.jar#wf_ejb.enroleejb.MessageSenderHome create::2  
 is not granted any of the required roles: ITIM_SYSTEM   vmcid: 0x0  minor code: 0  completed: No
 at com.ibm.itim.startup.RemoteServicesTerminator.start(RemoteServicesTerminator.java:58)
 at com.ibm.itim.startup.ServiceManager.startServices(ServiceManager.java:434)

  1. Log on to the primary node virtual appliance.

  2. From the top-level menu of the Appliance Dashboard, select Configure > Advanced Configuration > Update Property.

  3. On the Update Property page, select the All Properties tab.

  4. In the left pane, select the Identity server property files tab.

  5. Select the enRole.properties file.

  6. In the right pane, select the enRole.appServer.url property name.

  7. Click Edit to open the Update property window.

  8. In the Property value field, replace the occurrence of every host name IP with the application interface of the corresponding node.

  9. Click Save Configuration.
  10. Synchronize the nodes in the cluster. For more information, see Synchronizing a member node with a primary node.

Parent topic: Troubleshooting virtual appliance problems