An error icon might display when the forgotten password questions and answers are set

In the Identity Service Center, after the subset of the forgotten password questions and answers are set and when a user returns to the justification page, the justification page displays the success icon. However, when a user returns to the forgotten password questions and answers page again, the question text boxes might display an error icon.

We can ignore this error icon. It does not affect any of the Identity Service Center forgotten password functions or operation.

Parent topic: Troubleshooting ISIM Server problems