A blank page is displayed when a customized person profile user logs in to Identity Service Center

In the Identity Service Center, a person profile that is created by using a customized schema can have either of the following problems.

• User cannot log in to Identity Service Center.
• User can log in to Identity Service Center, but a blank page is displayed.

The cause of the problem is that the Access Control Items (ACIs) are not defined for a customized person profile.

To resolve the problem, write a new ACI that grants appropriate privileges to the customized person profile.

Parent topic: Troubleshooting ISIM Server problems