Orphan accounts are not displayed on the dashboard report

When an initial account status view is displayed for the orphan accounts on ISIM Cognos dashboard report, orphan accounts are not found.

Orphan accounts are not displayed during the initial account status view and the following message is displayed. No orphan account found on managed resource.

To resolve the problem, reselect the filters displayed in the left pane of the dashboard, and then click OK.

Parent topic: Troubleshooting report problems