Data synchronization mismatch in the ercustomdisplay attribute mapping

In a Person profile type, the value for the mapped attribute sn is fetched from LDAP whereas the raw attribute ERCUSTOMDISPLAY is used to read the value from the obtained directory object. As a result, the ercustomdisplay attribute is empty in the Person table for inserted custom person.

Solution

In the ReportDataSynchronization.properties file, change the following attributes from =old to =new.

• accountSynchronizationStrategy
• groupSynchronizationStrategy
• organizationalContainerSynchronizationStrategy
• personSynchronizationStrategy
• roleSynchronizationStrategy
• serviceSynchronizationStrategy

Example

In the ReportDataSynchronization.properties file, set

accountSynchronizationStrategy=old
groupSynchronizationStrategy=old
organizationalContainerSynchronizationStrategy=old
personSynchronizationStrategy=old
roleSynchronizationStrategy=old
serviceSynchronizationStrategy=old

to

accountSynchronizationStrategy=new
groupSynchronizationStrategy=new
organizationalContainerSynchronizationStrategy=new
personSynchronizationStrategy=new
roleSynchronizationStrategy=new
serviceSynchronizationStrategy=new

Parent topic: Troubleshooting report problems