SNMP server search on the SNMP monitoring page is not successful

When you log on to the IBM Security Identity Manager virtual appliance console, the SNMP search on the SNMP Monitoring page is not successful.

Problem

The following steps result in a problem:

1. Log on to the IBM Security Identity Manager virtual appliance console

2. From the top-level menu of the Appliance Dashboard, click Monitor > Monitoring > SNMP Monitoring.

3. On the SNMP Monitoring page, click Configure.

4. In the Configure SNMP window, select SNMPv1 as the SNMP Protocol version that the agent must use.

5. In the Community field, provide a valid community name that the SNMP manager must use to authenticate with the SNMP agent.

6. On the SNMP client, search for the SNMP server.

The SNMP server search does not yield any results.

Solution

Restart the IBM Security Identity Manager virtual appliance to overcome the SNMP server search problems.

When you search the SNMP server from the SNMP Monitoring page after you restart the virtual appliance, the client configuration to search the configured SNMP agent is successful.

Parent topic: Troubleshooting virtual appliance problems