Microsoft Internet Explorer 11.0 does not display updated tabular data on ISIM virtual appliance console

When we use the Microsoft Internet Explorer 11.0 web browser to work with the virtual appliance, the updated tabular data is not displayed on ISIM virtual appliance console.


Problem

Updated tabular data is not displayed on ISIM virtual appliance console when we use Microsoft Internet Explorer 11.0.


Diagnosing the problem

The following steps result in a problem.

  1. Log on to ISIM virtual appliance by using the Microsoft Internet Explorer 11.0 web browser.

  2. From the top-level menu of the Appliance Dashboard, work with the following pages:

    Workflow Extension
    • After we create a workflow extension successfully, it is listed in a table on the Workflow Extension page. However, when we click Refresh, the workflow extension disappears from the table on the Workflow Extension page.
    • A message indicates that the workflow extension was not deleted successfully when you delete an existing workflow extension on the Workflow Extension page.

    Update Property

    • The Modified properties tab does not display any property names when you update any property in the Identity server tab, the Application server tab, or the Custom tab on the Update Property page.

    Custom File Management
    The Modified Files tab does not display any file names when we add a file from the Custom File Management page.


Solution

Change the compatibility settings of the Microsoft Internet Explorer Version 11.0 web browser to view the tabular data correctly on ISIM virtual appliance console.

Parent topic: Troubleshooting virtual appliance problems