Customization problems

This section describes solutions for problems with customization.

Do not use the er prefix in label names

If we create a schema attribute label in the CustomLabels.properties file when we create a manual service definition, do not begin the name of the label with the characters er. This prefix is reserved by ISIM. To access the CustomLabels.properties file, do these steps:

1. Log on to the IBM Security Identity Manager virtual appliance console.

2. From the top-level menu of the Appliance Dashboard, select Configure > Advanced Configuration > Update Property

3. In the Update Property page, do these steps.

   1. In the All properties tab, click Identity server property files.

   2. Select CustomLabels.properties to view the property names and its values.

Security Identity Manager does not provide a method to create an outer join in the custom report designer

Create an outer join in the custom report designer by designing a hooked report that is a custom servlet. Put logic for an outer join of database tables in the custom servlet itself. The custom servlet, registered with the report.xml file, is run like a typical report from the ISIM reporting engine.

Adapter request fails on an orphan account

We might need to bypass the password validation on an orphan account when a request is submitted from an adapter. The enRole.properties file contains the following property to bypass the password validation on an orphan account when a request is submitted from an adapter.

reversePasswordSynch.bypassPwdValidationOnOrphanAccount

Set this value to true to bypass the password validation.

Parent topic: Troubleshooting ISIM Server problems