Create a provisioning policy for a manual service

The next step in this scenario is to create a provisioning policy for the workflow used to provision an account for the manual service.

In the previous scenario, the service owner designed a workflow approval for a manual ledger service. The accounting department that uses the ledger service can request approval to use the ledger service. In this scenario, the service owner creates a provisioning policy for that workflow. This service does not create any automation to log in and use the ledger system; that process is done manually by the service owner.

Provisioning policies are a central place to manage how services are made available to users. There are options for automation, manual requests, and ongoing monitoring of compliance of accounts.

To create a provisioning policy.

  1. Log in to the administrative console as service owner jowner.

  2. From the navigation tree, select Manage Policies > Manage Provisioning Policies.

  3. On the Manage Provisioning Policies page, click Create.

  4. On the General notebook page, enter the following information for the policy:

    Policy name
    Enter Ledger service provisioning policy.

    Description
    Enter Provisioning policy for the Ledger service.

    Leave the other default information as provided.

  5. Click the Entitlements tab. On theEntitlement notebook page, click Create.

  6. On the Account Entitlement page...and click OK:
    1. In the Provisioning options field, select Manual.
    2. In the Target type field, select Specific Service.
    3. In the Service type field, click Search, run a service and select LedgerAccount in the search results.
    4. In the Workflow field, click Browse, select LedgerAccount in the Search by field, click Search, select Ledger service approval and click OK.

  7. On the Entitlements notebook page, click Submit.

  8. On the Schedule page, accept the default settings and click Submit.

  9. On the Success page, click Close.

Parent topic: Configuration of an approval workflow for a manual service