Narrow down search results by using specific search control options

Use the search control options to narrow your search on entities such as persons, accesses, groups, roles, services, and organizational containers in the Identity Service Center. The search returns information that matches the specified search criteria.

The Identity Service Center provides a mechanism to select one or more items from a list for doing a basic or advanced search. Queries are not case-sensitive. Search results depend on whether or not the entry is in the system.

You can narrow your search in these ways.

Simple or basic search
Click the Search icon next to the Search field to display a list of top three results. We can also type a search text or a portion of the string in the Search field to retrieve the results. The results are displayed in a card format. Click a specific card or press Enter to select and add it to the list. We can click the selection to view the card information. If the search uses a non-string data type attribute such as Boolean or integer, the text-based search is not supported. Click the Search icon to retrieve all the results without filtering that is based on the search text.

To delete a selected item, click the Delete icon.

To see a complete list, click See all NNN results, where NNN is the number of search items.

If the list contains more than five selected items, then the And NNN more link is displayed, where NNN is the number of search items. To view a full list of the selected items, click the And NNN more link. The Full List window is displayed. If the full list contains multiple pages, then do one of the following actions:

  • Click Next to go to the next page.
  • Click Previous to go to the previous page.

  • Click the number of the page to view that page.
To remove one or more selected items, click Remove.

Click OK to remove your selections and close the Full List window. Click Cancel to revert your selections.

To see a complete search list, click See all NNN results, where NNN is the number of search items.

Advanced search
With your specified search text in the Search field, click Advanced search or See all NNN results to open the Advanced Search window.

When you click See all NNN results, your specified search text, the selected search attributes, and the Contains operator is retained in the Advanced Search window. When you click Advanced search, the search text is not retained in the Advanced Search window. The Advanced Search window contains the following filter options:

Attribute
Select an attribute such as mail, organization, telephone, or other attributes for your search. We cannot sort or filter your search on the name attribute.

Operator
Select an operator such as Contains, Does not contain, Equals, Greater than, or Less than that links the Attribute and Value fields together. In an advanced search, if a non-string data type attribute such as Boolean or integer is searched, do not use the operators Contains or Does not contain. For a Boolean type, the only supported operator is Equals. For an integer type, the supported operators are Equals, Less than, and Greater than.

Value
Type a value for the search attribute.
We can use these buttons:

Search
Click to display a list of search results that are based on the selected search attribute. The list of search items is displayed in a table format. The column names depend on what attributes you configured to display in the list.

Select
Click to select a search item from the result list. The label changes to Selected, and the Advanced Search window closes to prevent you from selecting more than one search item. The Select button is not enabled until we select another search item.

To select another search item in the result list, click Select. The label for that search item changes to Selected and the label for the previous search item changes to Select.

Add
Click to add a search item from the result list. The label changes to Remove.

Remove
Click to remove a search item from the result list. The label changes to Add.

Click Close to exit from the Advanced Search window and add the selected items to the basic search results list.

If you encounter any errors from a search operation, then complete some actions to correct the errors and try the operation again. For example: We can also contact your site administrator for more clarifications.

Parent topic: Identity Service Center scenarios