Participants - Access Control
Use this page to specify participant information. This page is displayed only if we are creating a manual service.
- Participant type
- Indicates the type of participant that we select. Possible participant
types include:
- Administrator
- Service owner
- Manager
- User
- Group
- Person name
- Displays the person's name. This field is displayed only when the User participant type is selected.
- Group name
- Displays the group's name. This field is displayed only when the Group participant type is selected.
- Escalation time in days
- The amount of time in days the participant has to perform an activity before the activity is escalated.
- Escalation participant type
- Indicates the type of escalation participant that we select.
Possible escalation participant types include:
- Administrator
- Service owner
- Manager
- User
- Group
- Person name
- Displays the person's name. This field is displayed only when the User escalation participant type is selected.
- Group name
- Displays the group's name. This field is displayed only when the Group escalation participant type is selected.
Click Finish when we are done with this task.
Parent topic: Create a Service
