Fix order status

 

You might have an occasion to report a hardware or software problem, which can result in an i5/OS® PTF being created to fix your problem. With the Work with Problem (WRKPRB) command, you can track the status of your problem.

To find the status of your problem, follow these steps:

  1. On any command line, type WRKPRB. Press Enter.

  2. All fixes that you requested and have been sent (either electronically or through the mail) are identified in the Problem Description column as Fix Request on the Work with Problems display.

  3. Use option 5 (Display details) for the problem with the problem description Fix Request.

  4. Press F9 (Display PTFs) on the Display Problem Details display. All fixes related to the problem you selected are shown on the Display PTF information display. This includes the fixes you ordered, in addition to any others requested that are not already on your system.

 

Parent topic:

Fix status information
Related tasks
Reporting problems