You can use these advanced problem solving techniques to solve complex problems. Most of these techniques require the collection of various debugging information.
The following advanced troubleshooting tools are typically used at the request of your service provider. However, you should familiarize yourself with these tools, then work with your service provider to maximize the benefits of these tools.
If you are reporting your TCP/IP problem to your service provider, you might be asked to provide a copy of the configuration files used for TCP/IP processing or a copy of the integrated file system (IFS) files. Use their instructions for sending the files to your service provider.
To solve network problems by using the i5/OS® performance tools, see the Performance topic.