Unable to use the mode function
When you are unable to use the mode function, you should verify that the authenticated connection has the correct privileges to use the mode function on a remote control panel.
If you are unable to use the mode function on a remote control panel or virtual control panel, check that the user that authenticated the connection (Service Device Sign-on) has the Partition remote panel key privilege for the partition connected to.
To ensure you have the proper privileges for the connection to the partition, follow these steps:
- Access Dedicated Service Tools (DST).
- Select Work with DST environment.
- Select Service tools user profiles.
- Select Change privileges (option 7).
That user must be granted the privilege, Partition remote panel key by partition, in order to use the mode function. If the system supports the keystick, the keystick must be inserted before the mode function is active.
Parent topic:
Troubleshooting remote control panel and virtual control panel problems
Related information
Access service tools