Resetting the service tools device ID password on the system

 

To reset the service tools device ID password on the system, perform these steps.

To perform the following procedure using SST, select the option Work with service tools user IDs and Devices everywhere it says select Work with DST environment and skip the step Select System devices. You must unlock the SST option before the option is usable.

 

Parent topic:

Resynchronizing the PC and service tools device ID password

 

Related tasks

Using service tools device IDs in system service tools
Resetting the service tools device ID password on the PC

 

Related information

Control panel
Access service tools

 

Using a console session with another device

If you can obtain a console session or access SST using another device, reset the service tools device ID password.

By doing this, the service tools device ID password becomes the service tools device ID name, in uppercase. To reset the service tools device ID, follow these steps:

1. Access Dedicated Service Tools (DST) or System Service Tools (SST).

2. From the DST main menu, do the following steps:

   1. Select Work with DST environment.

   2. Select Service tools device IDs.

3. Type 2 in front of the service tools device ID to be reset, and then press Enter.

4. Press Enter again to confirm the reset.

   When you reset the password in DST, the service tools device ID password becomes the service tools device ID name in uppercase. If you delete and create a device ID, you also need to delete and create the connection on the PC.

 

Using unused service tools device ID

If you do not have another device (PC or other terminal) to sign on to the system, but do have an unused service tools device ID, do the following on the PC.

1. Delete the current configuration as follows:

   1. Select the configuration name (under iSeries™ connection).

   2. From the Connection menu, click Delete.

   3. Click Yes to confirm the deletion if prompted.

2. Use the unused service tool device ID to create a new configuration.

3. Use one of the previous methods to reset the failing service tools device ID after connecting.

 

Using the control panel or the remote control panel to reset the QCONSOLE service device ID password

If you cannot use another service tools device (PC or other terminal) or service tools device ID to sign on and you are using the QCONSOLE service tools device ID, use the control panel or the remote control panel to reset the service tools device ID password by following these steps.

1. Place the system in Manual mode. Systems without a keystick shows 01 B in the Function/Data display.

   Systems with a keystick should show the mode as Manual and 01 B in the Function/Data display.

2. Use the following information to help determine your progress and success of the reset:

   If your system uses the new double-row Function/Data display control panel, you might need to perform a function 11 to display the results (D1008065). Allow at least 15 seconds for the initial function 65 to complete before doing a function 11 if the display does not respond with the D1008065. The double-row display control panel presents data like this (models 270 and 8xx):

   xxxxxxxxxxxxxxxx
   xxxxxxxxxxxxxxxx
                                 Each word is 8 characters but 4 words are displayed at a time for words 12 through 19. For example, requesting word 12 will provide you:

   word__12word__13
   word__14word__15
                                                                  

   Requesting word 13 will provide you:

   word__16word__17
   word__18word__19
                                       The single-row display control panel and the remote control panel presents data like this:

   xxxxxxxx
                            

   Each word is 8 characters only and displayed individually. If you want word 17, you have to request function 17.

   The data provided in the words can be accessed using many different methods.

   In order to know where you are in the process the following information is provided:

   • Word 17 of the SRC D1008065 will contain the the number of function 65s you have done. When it reaches a count of 7, the reset of the service tools device ID password will take place. Word 18 will then be set to 00000000.

   • Word 18 will show 00000001 until you have entered the seventh function 65. When the reset has completed, this word will be set to 00000000 unless more than five minutes have elapsed.

     If you enter function 65 more than seven times, the count will start over.

3. Use one of the following methods to reset the QCONSOLE service tools device ID depending on the partition type:

   • For independent systems or primary partitions, follow these steps:

   1. From the control panel, use the Up or Down buttons so that Function/Data display shows 25. Then press the Enter button. The Function/Data display should show 25 00.

   2. Use the Up button once to increment the data to 26. Then, press the Enter button. The system will most likely respond with 01 B in the Function/Data display.

      If the system responds with 65 FF repeat steps a and b again.

   3. Using the Down button, decrement the data to 65, and then press the Enter button. The system will respond with 65 00. After processing the function the system will respond with a D1008065. Repeat this step so that you have entered 7 function 65s. You will have five minutes to complete this task. When the seventh 65 is entered and if it is found that greater than five minutes have elapsed, the reset will not be processed and the count will return to zero. Check WORD17 to verify that the system handled each request. Entering the 65s quickly may cause the system to miss the entries.

   • For secondary partitions, follow these steps using the console on the primary partition:

   1. Access Dedicated Service Tools (DST) or System Service Tools (SST).

      You must unlock the SST option before the option is usable.

   2. Select Work with system partitions.

   3. Select Work with partition status.

      If the partition on which the reset will be performed is not in manual mode, force the partition into manual mode by placing a 10 on the line for the partition selection area before continuing.

   4. Enter a 65 on the line for the partition to be reset, then press Enter.

   5. Repeat this step so that you have entered 7 function 65s. You will have five minutes to complete this task. When the seventh 65 is entered and more than five minutes have elapsed, the reset will not be processed and the count will return to zero.

Proceed to reset the service tools device ID password on the PC.