Checking e-mail servers

 

Before using your e-mail servers, you need to verify the status of e-mail servers and make sure that they are all running. One of the most common problems with e-mail is that the proper servers are not started. Perform the following procedure in iSeries™ Navigator to verify the status of the servers:

  1. In iSeries Navigator, expand your system > Work Management > Server Jobs.

  2. Verify that the SMTP server is active. Find Qtsmtp jobs in the Job Name column of the Active Server Jobs list.

  3. If there are no Qtsmtp jobs listed, start the SMTP servers.

  4. Verify that the Mail Server Framework server is active. Find Qmsf jobs in the Job Name column of the Active Server Jobs list.

  5. If there are no Qmsf jobs listed, type STRMSF (the Start the Mail Server Framework command) in the character-based interface.

  6. Verify that the POP server is active. Find Qtpop jobs in the Job Name column of the Active Server Jobs list.

  7. If there are no Qtpop jobs listed, start the POP servers.

  8. Verify that the SNADS server is active. Find Qsnads jobs in the Job Name column of the Active Server Jobs list.

  9. If no QSNADS jobs are listed, start SNADS. In the character-based interface, type STRSBS QSNADS.

All your e-mail servers must be started for e-mail to work.

 

Parent topic:

Managing e-mail

Related concepts
Starting and stopping e-mail servers Determining problems with e-mail