Troubleshooting software distribution

 

Use this information to understand your options when you have problems distributing software with the i5/OS^® operating system.

 

Troubleshooting installation of the user-defined installation (QLPUSER) program

If the target system does not receive the message User installation processing completed after you install the distribution media, a problem may have occurred with the installation of the QLPUSER program.

• Message CPI3D8B: User installation processing failed

  If the target system received the User installation processing failed message, it indicates that the system ran the QLPUSER program in the QGPL library and that one or more errors occurred as a result.

• No messages appear

  If no messages appear, it indicates that one of the following instances occurred:

  • The QLPUSER program did not exist in the QGPL library on the distribution media.

  • The installation of the IBM-supplied products failed in such a way that the QLPUSER program could not be called.

  • QGPL or QUSRSYS did not install successfully. If either of these libraries did not install successfully on the target system, the QLPUSER program was not called.

 

Parent topic:

Distributing software