Troubleshooting print share problems
You might experience problems when using an iSeries™ NetServer™ network printer online for a variety of reasons.
- The network printer might not work online because the user does not have authorization to the i5/OS® output queue. If this occurs, you should ensure that the user can access the output queue by using i5/OS control language (CL) commands, such as the Edit Object Authority (EDTOBJAUT) command.
- You might experience difficulty with spooling print jobs to an i5/OS output queue when using an iSeries NetServer print share. For iSeries NetServer print shares to function properly, the network print server must be running. If you do not start Network Printing Server, then iSeries NetServer print shares will not function.
- Clients should connect to iSeries NetServer by using their valid user profiles and not the guest user profile. There is one QNPSERVS job entry in the QUSRWRK subsystem for each active client that connects to an iSeries NetServer print share. The QNPSERVS job starts when a client connects to a shared print resource.
- The guest user profile must have a password and be enabled.
- A maximum of 350 spooled files will be displayed in a network printer window.
Parent topic:
Troubleshooting iSeries NetServer