Troubleshooting PC client connection problems

You can test whether your connection method to iSeries™ NetServer™ (for example, Domain Name System) is running if you experience connection problems.

To test your connection, follow these steps:

1. Open a Windows^® command prompt from your PC client.

2. Enter the PING command to test your client connection to the i5/OS^® operating system. For example, you can ping iSeries NetServer by entering this command:

   ping QSYSTEM1

   QSYSTEM1 is the server name of iSeries NetServer on the i5/OS operating system.

If you get a positive return value, then the client connection to iSeries NetServer is operating normally. This means that the method the client uses to connect to iSeries NetServer and to the system is working.