Business processes of the Spiffy Corporation Automobile Service

 

The Spiffy Corporation automobile division has business practices that are automated in this distributed relational database environment.

To keep the examples from becoming more complicated than necessary, consider just those functions in the company that pertain to vehicle servicing.

Dealerships can have a list of from 2000 to 20 000 customers. This translates to 5 service orders per day for a small dealership and up to 50 per day for a large dealership. These service orders include scheduled maintenance, warranty repairs, regular repairs, and parts ordering.

The dealers stock only frequently needed spare parts and maintain their own inventory databases. Both regional centers provide parts when requested. Dealer inventories are also stocked on a periodic basis by a forecast-model-controlled batch process.

 

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Example: Spiffy Corporation distributed relational database