System and communications problems

 

When a problem with a system or its communications occurs, a message is generated. System-detected problems are automatically entered into the problem log, where they can be viewed and analyzed.

You can run problem analysis on logged problems at any time by entering the Analyze Problem (ANZPRB) command from any system command line. This command takes you through an analysis procedure and stores additional problem-related information in the problem log.

Use the Work with Problems (WRKPRB) command to view the problem log. The following displays show the two views of the problem log: 

Work with Problems System:   KC000
Position to . . . . . . .                   Problem ID  
Type options, press Enter.
2=Change   4=Delete   5=Display details    6=Print details 8=Work with problem   9=Work with alerts   12=Enter notes  
Opt  Problem ID  Status         Problem Description __  9114350131  READY          User detected a hardware problem on a differen __  9114326436  OPENED         System cannot call controller . No lines avail __  9114326281  OPENED         Line  failed during insertion into the token-r __  9114324416  OPENED         Device  failed, recovery stopped.
__  9114324241  OPENED         System cannot call controller . No lines avail __  9114324238  OPENED         System cannot call controller . No lines avail __  9114324234  OPENED         System cannot call controller . No lines avail __  9114324231  OPENED         System cannot call controller . No lines avail __  9114324227  OPENED         System cannot call controller . No lines avail __  9114324224  OPENED         System cannot call controller . No lines avail __  9114324218  OPENED         System cannot call controller . No lines avail More...
F3=Exit      F5=Refresh   F6=Print list     F11=Display dates and times F12=Cancel   F16=Report prepared problems   F24=More keys

Press F11 on the first view to see the following display: 

Work with Problems System:   KC000
Position to . . . . . . .                   Problem ID  
Type options, press Enter.
2=Change   4=Delete   5=Display details    6=Print details 8=Work with problem   9=Work with alerts   12=Enter notes  
Opt  Problem ID  Date      Time      Origin __  9114350131  03/29/92  14:36:05  APPN.KC000
__  9114326436  03/29/92  07:41:59  APPN.KC000
__  9114326281  03/29/92  07:39:17  APPN.KC000
__  9114324416  03/29/92  07:06:42  APPN.KC000
__  9114324241  03/29/92  07:03:38  APPN.KC000
__  9114324238  03/29/92  07:03:35  APPN.KC000
__  9114324234  03/29/92  07:03:31  APPN.KC000
__  9114324231  03/29/92  07:03:27  APPN.KC000
__  9114324227  03/29/92  07:03:24  APPN.KC000
__  9114324224  03/29/92  07:03:20  APPN.KC000
__  9114324218  03/29/92  07:03:14  APPN.KC000
More...
F3=Exit   F5=Refresh   F6=Print list   F11=Display descriptions   F12=Cancel F14=Analyze new problem   F16=Report prepared problems   F18=Work with alerts

i5/OS® problem log support allows you to display a list of all the problems that have been recorded on the local system. You can also display detailed information about a specific problem, such as the following items:

From the problem log you can also analyze a problem, report a problem, or determine any service activity that has been done.

 

Parent topic:

Troubleshooting

 

Related concepts


i5/OS problem handling overview

 

Related reference


Analyze Problem (ANZPRB) command
Work with Problem (WRKPRB) command