Use these tips to troubleshoot problems with messaging components.
Problems deploying or running applications which use the WebSphere Application Server messaging capabilitiesIf you are having problems deploying or running applications which use the WebSphere Application Server
messaging capabilities, review these articles in the WebSphere Application Server information center:
On a Linux platform, embedded messaging does not get removed after uninstalling the product
On a Linux platform, you may find that embedded messaging is not removed when you uninstall the product silently using the
SetRetainMQToTrue.active =
false option.
To prevent this problem, either issue the uninstall command from a local machine, or use ssh instead of telnet to logon to the machine where you issue the uninstall command. For details on the uninstall command, see uninstall command .
To correct this problem after logging in, issue the following command for a real root login:
su -
If none of these steps solves the problem, check to see if the problem has been identified and documented using the links in Diagnosing and fixing problems: Resources for learning. If you do not see a problem that resembles yours, or if the information provided does not solve your problem, contact IBM support for further assistance.
Related reference
Troubleshoot the installation
Searchable topic ID: rtrb_msgngcomp