Create price-override limits for shipping
The price-override limits regarding the negotiated shipping rates that a customer service representative (CSR) can offer are defined per CSR group.
Procedure
- Open WebSphere Commerce Accelerator
- Click Store > Price-Override Limits. The Price-Override Limits list page displays, containing the price-overrides currently defined for the selected store.
- Click New. This opens the Price-Override notebook.
- Enter the appropriate information on the General page.
- Click Shipping Charges to display the shipping charges view of the catalog filter.
- Click the catalog, and select Set Adjustment from the pop-up menu to open the Shipping Charge Price-Override dialog.
Note: Using this dialog, we can set the shipping price-override limits for the selected CSR group. Shipping charge price-overrides apply to the entire catalog. Furthermore, we can define the limits for each shipping mode individually, or for all shipping modes in a single limit. Finally, the price-override limits can be set in terms of a percentage that is discounted off the defined shipping charge for the selected ship mode. Click OK to close the dialog.
- Enter the appropriate information about the Remarks page.
- Click OK to save and apply the shipping charge price-override limit.
Related tasks
Creating price-override limits
Changing override limits