Inventory returns and dispositions

Customers return products to a fulfillment center for many different reasons. Returned inventory might be reintegrated into the pool of inventory available for order, or it might be discarded. This process is called disposition.

To disposition a return, record information about the customer's reason for returning the product and the seller's perspective on the return reason and then select a disposition.

• Listing returns
  Use WebSphere Commerce Accelerator to list returns.

• Listing returned products
  Use the WebSphere Commerce Accelerator to list returned products.

• Receiving returned products
  Use WebSphere Commerce Accelerator to receive returned products.

• Selecting the disposition of returned products
  Use the WebSphere Commerce Accelerator to select the disposition of returned products.

Related concepts
Inventory
Inventory adjustments
Return reasons

Related tasks
Listing returns
Receiving returned products
Listing return reasons
Creating return reasons
Deleting return reasons