Recovering from errors
The Management Center message console is in the status bar, below the main work area.
Task info
There are three types of messages:- Status messages
- Indicate that an action is taken and it is completed successfully.
Status messages are informational and do not require any further action.
For example, we can have a status message that indicates that our changes saved successfully.
Note: When many changes are made to the same object type, such as creating, updating, or deleting multiple selected products, a single consolidated message is displayed for these changes in the message console. For example, if we select 20 products from the list view to delete at the same time, a single message is displayed in the status area and in the message console to indicate that 20 products were deleted.
- Object error messages
- Indicate that a problem occurred with a business object we are working on during the current Management Center session.
Object error messages require your attention and can be fixed by using
the Management Center tools. For
example, we can have an object error message that indicates that you did not provide mandatory information while we are completing
a task (such as not providing a unique product name when creating a
product for our seasonal catalog). We must fix this problem before
we can continue. The object error message remains in the message
console until you address the problem.
Note: After they are reported, object error messages are not automatically translated when you switch languages. Any new object errors that are reported will match the new language.
- System error messages
- Indicate that a problem occurred in the WebSphere Commerce server. Typically, this is a problem that a business user cannot rectify and requires assistance from a system administrator. For example, a connection problem or a server problem.
We can view, sort, and clear Management Center messages:
Procedure
- Open the Management Center.
- The status bar at the bottom of the screen displays a message
for some actions. Click the message to view a list of all messages
in the message console.
Click
to view a list of all messages in the message console.
- From the message console, work with messages:
Option Description View Select from this menu to filter the list of messages. We can view all messages, only object error messages, only system messages, or only status messages. Any column heading Click a column heading to sort the list of messages. The list is sorted in alphabetic order if the context is text (such as a description), or numerically for the date column. Click the column heading again to toggle between ascending and descending sorting. Any error message Double-click an error message within the message console to link directly to the properties page containing the error. We can double-click only object error (not status or system) messages. Object error messages are the only types of messages that a business user can fix using the Management Center. Once you rectify a problem and saved our changes, the message is automatically cleared from the list of messages. After they are reported, object errors are not automatically translated when you switch languages. Any new object errors that are reported will match the new language. Copy Select this button to copy messages from the message console into another application. To copy multiple messages at once, press Shift or Ctrl and click the messages. Clear Select this button to remove specific status messages or system messages from the list. Highlight one or more messages in the list and click this button to remove them from the list. We can clear status or system messages only; object error messages are automatically removed from the list after you fix the error. Close Select this button to close the message console. - Click Close to close the message console.