Previewing a store as a customer in a customer segment

To test web activities, promotions, and search rules that target a specific customer segment, we can preview the store from the perspective of customer who belongs to that customer segment. This way, we can see how the store will look and operate for those specific customers.


About this task

Here are a few examples of how we might use this feature to test your work:


Procedure

  1. Open the Marketing tool..

  2. From the explorer view, click Customer Segments. The Customer Segments - List view opens. Alternatively, we can locate a customer segment from the utilities view, in a promotions view, or in a marketing activity builder view.

  3. Right-click the customer segment used in the web activity, promotion, or search rule to test; then click Preview Store as Segment to open the Store Preview Options window. The name of the segment is displayed.

  4. Click Launch Store Preview.


Results

The store preview opens in a separate window. We can now view how the store looks and operates for a customer in the selected customer segment.


Related concepts
Store preview
Customer segments


Related tasks
Previewing a store
Testing web activities
Testing web and dialog activities