Deleting activities

Deleting your activities removes completed or inactive activities from the Management Center.

Before beginning

We can delete an activity only if it is in the inactive state. To delete an active activity, we must deactivate it first.

If we are using attempting to delete an email activity that has been sent to customers, we must first deactivate it, and then delete it. However, once it has been deactivated, we cannot reactivate it, and can no longer edit it. Attempting to reactivate or edit such an email activity will result in the following error message:

The activity cannot be modified because the email has already been sent or is scheduled to be sent at the next daily email delivery time.

Procedure

1. Open the Marketing tool.

2. From the explorer view, click Activities. The Activities - List page opens.

3. Right-click the activity to delete; then click Delete.

Results

The selected activity is deleted, and the Activities - List page is updated.