Configure event logging for the promotion engine
Enable event logging to track problems related to promotion events. The events are written to the SystemOut.log file that contains all other WebSphere Commerce output. When we enable event logging, promotion events from both WebSphere Commerce Accelerator and Management Center are included in the file.
Procedure
- Edit the promotion engine configuration XML file.
workspace_dir/WC/xml/PromotionEngineConfiguration/WCSPromotionEngineConfig.xml
- Update the following code segment:
<!-- <Listener impl="com.ibm.commerce.marketing.promotion.event.PrintPromotionLifeCycleEventListener"> <Name>PrintLifeCycleEventListener</Name> <ListensFor>com.ibm.commerce.marketing.promotion.event.PromotionChangedEvent</ListensFor> <ListensFor>com.ibm.commerce.marketing.promotion.event.PromotionCreatedEvent</ListensFor> <ListensFor>com.ibm.commerce.marketing.promotion.event.PromotionDeployedEvent</ListensFor> <ListensFor>com.ibm.commerce.marketing.promotion.event.PromotionRemovedEvent</ListensFor> <ListensFor>com.ibm.commerce.marketing.promotion.event.PromotionResetEvent</ListensFor> <ListensFor>com.ibm.commerce.marketing.promotion.event.PromotionResumedEvent</ListensFor> <ListensFor>com.ibm.commerce.marketing.promotion.event.PromotionSuspendedEvent</ListensFor> <ListensFor>com.ibm.commerce.marketing.promotion.event.PromotionWithdrawnEvent</ListensFor> </Listener> <Listener impl="com.ibm.commerce.marketing.promotion.event.PrintPromotionExecutionEventListener"> <Name>PrintExecutionEventListener</Name> <ListensFor>com.ibm.commerce.marketing.promotion.event.PromotionAssessedEvent</ListensFor> <ListensFor>com.ibm.commerce.marketing.promotion.event.PromotionAppliedEvent</ListensFor> <ListensFor>com.ibm.commerce.marketing.promotion.event.PromotionEliminatedEvent</ListensFor> <ListensFor>com.ibm.commerce.marketing.promotion.event.PromotionQualifiedEvent</ListensFor> <ListensFor>com.ibm.commerce.marketing.promotion.event.PromotionRejectedEvent</ListensFor> </Listener> <Listener impl="com.ibm.commerce.marketing.promotion.event.PrintPromotionRASEventListener"> <Name>PrintRASEventListener</Name> <StoreKey> <DN>ou=BlueMall B2C Organization,o=Seller Organization,o=Root Organization</DN> <Identifier>BlueStore 201</Identifier> </StoreKey> <ListensFor>com.ibm.commerce.marketing.promotion.event.PromotionDebugEvent</ListensFor> <ListensFor>com.ibm.commerce.marketing.promotion.event.PromotionErrorEvent</ListensFor> <ListensFor>com.ibm.commerce.marketing.promotion.event.PromotionLogEvent</ListensFor> <ListensFor>com.ibm.commerce.marketing.promotion.event.PromotionTraceEvent</ListensFor> </Listener> -->Remove the segments in bold to enable event logging. This includes the comment delimiter (<!-- and -->) and the entire StoreKey XML element.
- Save the file.
Results
The trace is written to the SystemOut.log file that contains all other WebSphere Commerce output. When you have captured the required trace information, you should disable tracing as it might negatively affect performance.