Finding users

Use the Organization Administration Console to find users so that we can manage their user accounts or update their role assignments.

Procedure

1. Open the Organization Administration Console.

2. Select Access Management > Find Users.

3. Provide any of the following user information:

   • In the Logon ID field, type all or part of the user's logon ID and select a search type in the list beside this field.

   • In the Last name field, type all or part of the user's last name and select a search type in the list beside this field.

   • In the First name field, type all or part of the user's first name and select a search type in the list beside this field.

   • (Enterprise) In the Parent organization field, type the name of the organization or organizational unit to which the user belongs. Also, select a search type in the list beside this field.

   • In the Roles list, select the user's role.

   Note: Leaving a field blank causes it to match any possible value. Leaving all the fields blank will result in all the users for the site to be listed.

4. Click Find. The system performs a fuzzy search and displays a list of users that match the search criteria. The list shows the users' logon ID, last name, first name, organization, and role.

   Note: Due to an HTML limitation, users with multiple spaces separating their name will appear in the search results with only one space separating their name. This is simply an HTML presentation limitation, however, and the data in the database remains unchanged.

Related concepts
Users