Collecting MustGather data for WCintegration wizard issues

Prepare the following MustGather information before you call IBM Support to help with WCintegration wizard issues.


Procedure

  1. Configure the following trace string in the Transaction server Docker container.

      com.ibm.websphere.wim.*=all: com.ibm.ws.wim.*=all: com.ibm.wsspi.wim.*=all

    For information about how to set trace strings, see Configure logging for the Transaction Server.

  2. Reproduce the problem.

    Record the specific steps that we used to reproduce the problem and any details that might be relevant.

  3. Collect the following files from the Transaction server Docker container.

    • /opt/WebSphere/AppServer/profiles/default/installedApps/localhost/ts.ear/xml/member/MemberRegistrationAttributes.xml

    • /opt/WebSphere/AppServer/profiles/default/logs/wsadmin.traceout

    • /opt/WebSphere/AppServer/profiles/default/logs/enableldap_timestamp.log

    • /opt/WebSphere/AppServer/profiles/default/logs/ffdc/*

    • /opt/WebSphere/AppServer/profiles/default/logs/server1/trace*.log

    • /opt/WebSphere/AppServer/profiles/default/installedApps/localhost/ts.ear/xml/config/wc-server.xml

    • /opt/WebSphere/AppServer/profiles/default/config/cells/localhost/security.xml

    • /opt/WebSphere/AppServer/profiles/default/config/cells/localhost/wim/config/wimconfig.xml

  4. Run the following database queries to collect the necessary information from the database (output results in CSV format).

      SELECT * FROM SITE 	
      SELECT * FROM USERREG 
      SELECT * FROM USERS