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Troubleshooting
If the eXtreme Scale grid is not available when starting the Commerce application servers, the Commerce servers will still successfully start. However, because they cannot use the eXtreme Scale grid, they will revert to using the default dynamic cache provider instead. This can be verified in the log file upon Commerce server start...
[11/26/10 14:32:37:324 CST] 00000000 CacheProvider E CWOBJ4501E: The WebSphere eXtreme Scale Dynamic Cache provider encountered an error while creating the following cache instance: baseCache.
[11/26/10 14:32:37:449 CST] 00000000 CacheProvider W CWOBJ0006W: An exception occurred: com.ibm.websphere.objectgrid.ObjectGridRuntimeException: The catalog server did not contain an ObjectGridDeployment matching the name DYNACACHE_REMOTE
at com.ibm.ws.objectgrid.ObjectGridManagerImpl.getRemoteObjectGridDeployment(ObjectGridManagerImpl.java:440)
...
[11/26/10 14:32:37:449 CST] 00000000 ServerCache E DYNA1066E: Unable to initialize the cache provider "com.ibm.ws.objectgrid.dynacache.CacheProviderImpl". The Dynamic cache will be used to create the cache instance "baseCache" instead of the configured cache provider.
[11/26/10 14:32:37:449 CST] 00000000 ServerCache E ENGLISH ONLY MESSAGE: coreCache == null || featureSupport == null....Check FFDC logs for Exceptions
[11/26/10 14:32:37:480 CST] 00000000 ServerCache I DYNA1001I: WebSphere Dynamic Cache instance named baseCache initialized successfully.
[11/26/10 14:32:37:480 CST] 00000000 ServerCache I DYNA1071I: The cache provider "default" is being used.
It is also possible to verify that the eXtreme Scale grid is being used through the Extended Cache Monitor in which you can view MBeans specific to eXtreme Scale to confirm it is correctly being used.