Administration guide > Troubleshoot



Troubleshoot installation

Use this information to troubleshoot issues with the installation.


Procedure


Problem: When you run the install command from a remote computer, such as \\mymachine\downloads\, the following message displays: CMD.EXE was started with the above path as the current directory. UNC paths are not supported. Defaulting to Windows directory. As a result, the installation does not complete correctly.


Solution: Map the remote computer to a network drive. For example, in Windows, you can right-click My computer and choose Map Network Drive and include the uniform naming conventions (UNC) path to the remote computer. You can then run the install script from the network drive successfully, for example, y:\mymachine\downloads\WXS\install.bat.


Parent topic:

Troubleshoot


Related tasks

Enable logs

Enable trace

Troubleshoot client connectivity

Troubleshoot loaders

Troubleshoot XML configuration

Troubleshoot security

Install stand-alone WebSphere eXtreme Scale or WebSphere eXtreme Scale Client

Install WebSphere eXtreme Scale or WebSphere eXtreme Scale Client with WAS

Install WebSphere eXtreme Scale

Related reference

Trace options

IBM Support Assistant for WebSphere eXtreme Scale

Messages

Release notes